Scope & Purpose
These terms regulate the relationship between AlamOps Consulting and registered users regarding:
- Access to the platform and its services
- Use of the resources, tools and content offered
- Obligations of both parties regarding security, confidentiality and legal compliance
Registration & Account
To access the platform, registration with truthful data is required.
Users are responsible for the confidentiality of their credentials and any activity performed with them.
AlamOps may suspend or delete accounts in case of non-compliance.
Data Protection & Privacy
We comply with GDPR (EU 2016/679) and applicable regulations.
Your personal data will be used only for service provision, commercial relationship management and legal compliance.
You can exercise your rights (access, rectification, deletion, opposition, portability and limitation) by writing to:
Intellectual Property
All content, software, templates, documentation and trademarks are property of AlamOps Consulting or their licensed owners.
Copying, distribution, modification or exploitation without express authorization is not permitted.
Liability
AlamOps commits to applying necessary security and availability measures but does not guarantee that the service will be free from interruptions or errors.
AlamOps’ maximum liability will be limited to the amount paid by the user in the last 12 months.
Users are responsible for their use of the platform and any damage they may cause through improper use.
Billing & Services
Free services are subject to technical and support limitations.
Premium and consulting services will be governed by additional contracts and agreements (SLA, dedicated support, etc.).
In case of non-payment, AlamOps may suspend or cancel access.
Modifications
AlamOps may modify these terms at any time, notifying by email or on the platform itself.
Continued use of the services implies acceptance of new conditions.
Law & Jurisdiction
These terms are governed by Spanish and European legislation.
For any conflict, the courts of Zaragoza, Spain will be competent, unless applicable regulations provide otherwise.
Acceptable Use Policy
Permitted use
The platform may be used for:
- Accessing cloud services, consulting and monitoring tools we offer
- Managing projects legitimately and according to service purpose
- Collaborating with other authorized users under a security framework
Prohibited use
Users commit not to perform the following actions:
- Use the platform for illegal activities or contrary to law
- Execute cyber-attacks (DDoS, malware, intrusion, vulnerability exploitation)
- Distribute illegal, defamatory, racist, violent or hate content
- Attempt unauthorized access to data, accounts or systems of AlamOps or third parties
- Reuse, resell or sublicense the platform without express authorization
- Use the infrastructure for cryptocurrency mining, spam, phishing or any abusive activity
Security & confidentiality
- Users must keep their credentials secure and immediately notify any suspected unauthorized access.
- Sharing accounts between multiple users is prohibited.
- AlamOps will apply monitoring and auditing measures to detect anomalous or abusive behavior.
Enforcement
Consequences of non-compliance
Non-compliance with this Use Policy may result in:
- Immediate account suspension
- Definitive service cancellation
- Report to competent authorities in case of illegal activity
- Claim for damages caused to AlamOps or third parties
Cooperation with authorities
AlamOps may collaborate with police or judicial authorities in case of investigations related to platform misuse, providing necessary data according to current regulations.
Talk to our legal team.
We’re happy to clarify any aspect of our terms of service and acceptable use policy.
Contact legal